Privacy policy

​

Privacy Policy

 

Cathy Jenkins is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how your personal information is collected, used, stored, and protected when you visit www.cathy-jenkins.com or communicate electronically.

By using this website, you consent to the practices described in this policy.

​

Information I Collect

​

Information You Provide

 

You may provide personal information by completing forms on this website, including:

• Contact forms

• Consultation booking forms

• Session scheduling forms

• Course purchase forms

​

This information may include:

• Name

• Address

• Email address

• Phone number

• Relevant medical or wellbeing information

​

Information Automatically Collected

 

When you visit this website, certain information may be collected automatically, including:

• Anonymised IP address

• Browser type and version

• Operating system and platform

• Pages visited and time spent

• Referral source

• Page response times

• Download activity and errors

This information is collected for analytical and security purposes and is not used to personally identify you.

​

Cookies

 

This website uses cookies to distinguish you from other users and to improve your browsing experience.

Cookies help analyse website traffic and improve site performance. You can control cookies through your browser settings.

​

How Your Information Is Used

 

Your personal information is used to:

• Provide requested services and information

• Manage bookings and payments

• Communicate with you

• Maintain professional and legal records

• Improve website performance and security

• Carry out anonymous statistical analysis

Your information is never used for marketing without your explicit consent.

​

Legal Basis for Processing

 

Your personal data is processed based on:

• Your consent

• Performance of a contract

• Legal obligations

• Legitimate professional interests

​

Data Storage & Security

 

Your information is stored securely using password-protected systems and secure digital platforms.

​

This website is hosted by Wix, a trusted third-party provider that meets high data protection and security standards. Wix processes data only under strict contractual obligations and according to my instructions.

​

Wix cannot access, amend, share, or delete your data without authorisation.

​

All reasonable measures are taken to prevent loss, misuse, unauthorised access, or disclosure.

​

Data Sharing & Disclosure

 

Your personal data is not rented, sold, or shared with third parties.

Information may only be disclosed where required by law, including:

• Court orders

• Safeguarding concerns

• Risk of serious harm

• Legal obligations

All reasonable efforts are made to prevent unnecessary disclosure.

​

Data Transmission

 

While every effort is made to protect your data, transmission over the internet is not completely secure.

Any data transmitted to this website is done at your own risk. Once received, strict security procedures are applied.

​

Third-Party Links

 

This website may contain links to third-party websites.

These websites have their own privacy policies. I am not responsible for their content or data practices. Please review their policies before submitting any personal data.

​

Data Retention

 

Your records are retained only for as long as necessary to meet professional, legal, and insurance requirements.

When no longer required, data is securely deleted or destroyed.

​

Your Rights

 

Under UK GDPR, you have the right to:

• Access your personal data (Subject Access Request)

• Request correction of inaccurate data

• Request deletion (where applicable)

• Restrict or object to processing

• Request data portability

• Lodge a complaint with the Information Commissioner’s Office (ICO)

Requests must be made in writing via the contact form. You will receive a response within statutory timeframes.

Additional information may be requested to verify your identity.

​

Changes to This Policy

 

This Privacy Policy may be updated from time to time. Updates will be published on this page and, where appropriate, notified by email.

​

Please review this page periodically.

​

Contact

 

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Email: info@cathy-jenkins.com

​